Privacy policy

PRIVACY POLICY

Last Updated: August 15, 2026

Sophia & Roseny ("Sophia & Roseny," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit or use our website, make a purchase, contact us, or otherwise interact with our services. By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect different types of information depending on how you interact with our website.

Personal Information You Provide

When you place an order, create an account, contact us, subscribe to our marketing communications, or otherwise interact with our website, we may collect information such as:

  • First and last name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Order and purchase information
  • Payment-related information
  • Information you provide when contacting customer support
  • Any other information you voluntarily provide to us

Payment Information

Payments made through our website are processed by third-party payment providers. We generally do not have direct access to your full credit or debit card number. Payment information is processed and protected by the applicable payment provider according to its own privacy policy and security practices.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Products viewed
  • Referring website or source
  • Date and time of your visit
  • Website interactions and usage information
  • Information collected through cookies and similar technologies

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

  • To process and fulfill orders
  • To process payments
  • To ship and deliver products
  • To provide customer service and respond to inquiries
  • To communicate with you about your orders
  • To send order confirmations and shipping updates
  • To manage your account, if applicable
  • To improve our website, products, and services
  • To understand how customers use our website
  • To prevent fraud, abuse, and unauthorized activity
  • To maintain the security of our website
  • To send promotional emails and marketing communications when permitted by law
  • To comply with applicable laws and legal obligations
  • To protect our rights, property, and customers

3. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, web beacons, and similar technologies. Cookies are small text files stored on your device that help websites remember information about your visit.

We may use cookies and similar technologies to:

  • Keep our website functioning properly
  • Remember items in your shopping cart
  • Remember certain preferences
  • Understand website traffic and usage
  • Improve website performance
  • Measure advertising performance
  • Provide relevant marketing and advertising

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-party services, including analytics and advertising providers, may also use cookies or similar technologies when you visit our website.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for money. We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • Shopify and website service providers
  • Payment processors
  • Shipping and delivery providers
  • Customer service providers
  • Email and marketing service providers
  • Analytics providers
  • Advertising and social media platforms
  • Fraud prevention and security providers
  • Professional service providers
  • Government authorities or law enforcement when legally required

These third parties may only receive information that is reasonably necessary to provide their services or fulfill the applicable business purpose.

5. SHOPIFY

Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our online store and process transactions. Shopify may collect and process personal information in accordance with its own privacy practices.

6. MARKETING COMMUNICATIONS

If you subscribe to our marketing emails, we may use your email address to send you information about products, promotions, offers, and other updates from Sophia & Roseny.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

Please note that you may still receive transactional communications, such as order confirmations, shipping updates, or customer service messages.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions
  • Provide customer service
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, tax, accounting, and regulatory obligations
  • Enforce our agreements

The length of time we retain information may vary depending on the type of information and the reason it was collected.

8. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know what personal information we collect and how it is used
  • The right to request access to personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of certain personal information
  • The right to opt out of certain forms of sale or sharing of personal information
  • The right to opt out of certain targeted advertising
  • The right to receive information in a portable format, where applicable
  • The right not to receive discriminatory treatment for exercising applicable privacy rights

These rights are subject to applicable legal exceptions and limitations.

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Depending on the circumstances, California residents may have the right to:

  • Know what categories of personal information we collect
  • Know the purposes for which personal information is collected or used
  • Know the categories of sources from which personal information is collected
  • Know the categories of third parties with whom personal information is shared
  • Request access to specific personal information
  • Request deletion of personal information, subject to certain exceptions
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information, where applicable
  • Limit certain uses of sensitive personal information, where applicable
  • Receive equal treatment when exercising privacy rights

We do not sell personal information for monetary consideration.

If you wish to exercise an applicable privacy right, please contact us using the information provided in the "Contact Us" section below.

We may need to verify your identity before processing certain requests in order to protect your personal information.

11. DO NOT TRACK

Some web browsers may provide a "Do Not Track" setting. Because there is currently no universally accepted standard for interpreting Do Not Track signals, our website may not respond to all such signals.

Where required by applicable law, we will honor legally recognized privacy preference signals.

12. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

13. THIRD-PARTY WEBSITES

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. INTERNATIONAL DATA TRANSFERS

Depending on the services we use and where our customers are located, personal information may be processed or stored in countries other than the country in which you live.

By using our website, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16. CONTACT US

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us at:

Sophia & Roseny
Email: info@sophiaroseny.com